FAQ:
Q1: What Devices Does the Explorer 500 Power?
A: Please note the AC output port only charges or powers devices operating less than a total of 500 Watts.
Q2: How long Does it Take to Charge My Device? Why does the actual stated charging devices’ time deviate from the actual charging time of the product?
A: Working time = 518Wh* 0.85 / operating power of your device. The duration of our equipment is based on laboratory data, and the duration of specific equipment usage may vary.
Q3: How long does it take to fully charge this power station?
A: Within 9.5 hours from Jackery SolarSaga 100W solar panel; Also another two recharge backup choices for your convenience, recharge from carport around 8 hours, and around within 7.5 hours from an AC wall outlet.
Q4: Does Explorer 500 include a built-in MPPT controller?
A: All Jackery power stations have a built-in MPPT controller.
Q5: Is the Solar Panel Water Resistant?
A: The solar panel is IP65 rated splash resistant.
Note:
1. Recharging time varies from different locations, temperature, weather etc.. The actual time may be different.
2. Storage instruction: keep fully charged every 3 months for best results and store it between -20 and 45 °C. Keep your portable power station away from heat and direct sunlight in order to extend its life span.
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